Terms And Conditions Of Service/Policy

Stay kleen LLC terms and conditions of service:

This agreement for services is entered into (client) and Stay Kleen LLC. 

The above/mentioned parties hereby agree to the following terms:

NOTE: READ THE ENTIRE DOCUMENT BEFORE BOOKING AN APPOINTMENT!!

Preparation prior to appointment policy:

Prior to our arrival we request that all personal property be removed from your vehicle. Please remove all your personal property from the interior, including cargo  area, truck, under seat, center console, glove box and other compartments where you would like to be cleaned. The compartments containing personal belongings will not be cleaned or emptied by our detail team. We do not clean or open the spare tire compartment of vehicles unless we have been notified by you and you have removed the spare tire, tools and other items from this compartment.

Personal property policy:

It is requested before the scheduled service appointment, that all personal property be removed from your vehicle. Stay Kleen LLC is not liable for loss or damage of articles/belongings left in the vehicle due to, case of fire, theft, accident, service provided or any other cause beyond Stay Kleen LLC’s control. 

Service Price change policy:

The vehicles we service often pay the advertised price but; all advertised prices for vehicles are subjected to change based on the condition of the vehicle upon arriving. This is done to identify areas that may need extra work that is not covered by the advertised price. We have an optional fee for pet hair removal, heavily soiled carpet, heavily soiled interior, muddy exterior and sand. Price may vary by size and overall condition of vehicle. We highly recommend add-on services to your detail to provide you with the best service possible. 

Securing Booking Policy:

We reserve the right to take a debit or credit card or send out an electric invoice through Waveapps.com to secure the booking. 

Weather Policy:

We can never exactly predict what the weather will be like; please remember every scheduled service appointment is weather permitting. If the weather is not permitting during your scheduled appointment we will automatically reschedule your service for the next available appointment slot with no extra cost. 

On Site Service Policy:

Our goal is making the detailing service convenient for you. It is requested that you have a site such as your home, apartment or office and that you have permission to do our services at your site. We cannot work on vehicles parked on the streets as this is illegal in some cities and the safety of our team could be compromised. 

Travel Fees Policy:

Stay Kleen LLC Provides detailing & wash services for all customers at our standard rate; however additional travel fee with a minimum of $20 may apply if customers are outside of our service area (Buffalo NY/Rochester NY).

Changes To These Policies:

Stay Kleen LLC has the discretion to update these privacy policies at any time. When this is done a post notification on StayKleenLLC.com at the top of our site for 7days after update. At the bottom of this page will have the updated revised version date. We would like for you to check the page to stay informed about these policies. You acknowledge and agree that it is your responsibility to review these policies periodically and become aware of modifications.

Your Acceptance Of These Terms:

By Booking online and offline, purchasing or requesting our service in person or by phone you signify your acceptance of these policies. If you do not agree to these policies, please do not book online or offline, purchase or make an appointment in person or by phone. Your continued use of our site following the posting of changes to these policies will be deemed your acceptance of those changes.

Release of Liability 

This Agreement for services is entered into between (Client) and Stay Kleen LLC

From here on client will be referred as “I" The above-mentioned parties hereby agree to the following terms:

Damages to Vehicle:

I hereby agree the Stay Kleen LLC shall not be held liable for any mechanical condition or pre-existing conditions such as dents, scratches & any other pre-existing damages to vehicles interior &/or exterior or for the loss or damage of articles/belongings left in vehicle due to, a case of fire, theft, accident, service provided or any other cause beyond Stay Kleen LLC’s control.

It is your responsibility to point out items that are fragile or no longer functional in many cases the damage is not noticeable due to that state of the vehicle prior to detailing. I agree that I am responsible to go over my vehicle with Stay Kleen LLC’s affiliate, member, Staff, or representative before they leave the premises. I release Stay Kleen LLC from any liability pertaining to my vehicle or belongings after they have turned in the keys and/or left the premises or if I cannot be present after compilation. I agree that Stay Kleen LLC will not accept any liability for any loss or damage to any personal property including the vehicle will be cleaned at my own risk and it must be able to withstand normal cleaning processes and that any damage claims as a result of cleaning will be limited to the cost of the service and I will have to present at least 2 diagnostics and/or price estimates to prove the damage was caused by Stay Kleen LLC.

Engine Cleaning:

I hereby agree that Stay Kleen LLC shall not be held liable for any problem that may arise if I requested Stay Kleen LLC to clean or wipe down the engine &/or engine compartment    

Customer Not Present When Service Is Completed:

I release Stay Kleen LLC from any liability pertaining to my vehicle if I cannot be present when the service is completed.

Leaving Keys When Not Present:

I hereby agree and authorize Stay Kleen LLC to leave the keys with a specified person, area of my vehicle, or location if I cannot be present upon completion of services. Stay Kleen LLC shall not be held responsible for the vehicle if it gets stolen or for keys being locked in my vehicle as a result of leaving them inside. 

Cleaning/Detailing Interior:

I hereby authorize Stay Kleen LLC if my vehicle’s interior is being detailed or cleaned to use a chemical cleaning solution to clean the steering wheel, dash, console and door panels, and to shampoo my seats and/or carpet using the extraction method/wet method in the submitted vehicle for the purposes of cleaning/detailing the interior at my risk. I also release Stay Kleen LLC from any liability pertaining to my vehicle for anything that may arise from results of any interior service. 

Washing/Detailing Exterior:

I hereby authorize Stay Kleen LLC if my vehicle’s exterior is being detailed or wash to use a chemical cleaning solution to wash the exterior, tire and wheels, and apply compound, polish or wax or a combination of these by hand or machine applies in the submitted vehicle for the purposes of cleaning/detailing the exterior at my risk. I also release Stay Kleen LLC from any liability pertaining to my vehicle for anything that may arise from results of any exterior service. 

Vehicle’s Windshield & Windows 

I hereby authorize Stay Kleen LLC to wash my vehicle’s exterior. I understand that during summer or winter seasons the changes in temperature might cause my windshield or windows to crack due to temperature changes when water is sprayed or applied. I release Stay Kleen LLC from any liability pertaining to my vehicle's windows and windshield for anything that may arise from results of any exterior service. 

Vehicle Battery:

I hereby agree Stay Kleen LLC will have my doors opened to clean vehicles' interior & could cause my battery to drain; I release them from any liability the battery drain may cause.

Ownership:

I hereby agree and certify that I am the registered owner of the vehicle submitted to Stay Kleen LLC, and/or have authority by the registered owner(s) to submit the vehicle to Stay Kleen LLC.

Law: 

I hereby agree and certify that any claim or equitable claim that may arise from participation in the above shall be resolved under New York Law. In the event legal action is necessary, I agree to pay the attorney’s fees and court costs for all parties involved.  

I HAVE FULLY READ THIS DOCUMENT “Stay Kleen LLC Terms and Conditions of service” AND FULLY UNDERSTAND THAT IT IS A RELEASE OF LIABILITY. I FURTHER UNDERSTAND THAT BY BOOKING ONLINE/OFFLINE, MAKING AN APPOINTMENT BY PHONE OR IN PERSON, I VOLUNTARILY SURRENDER AND DISCHARGED “STAY KLEEN LLC” AND ALL OF ITS AFFILIATES, MEMBERS, STAFF, AND REPRESENTATIVES FROM ALL CLAIMS OR CAUSES OF ACTION AND AGREE TO VOLUNTARILY GIVE UP OR WAIVE ANY RIGHT THAT I OTHERWISE HAVE TO BRING LEGAL ACTION AGAINST “STAY KLEEN LLC” FOR PERSONAL INJURY OR PROPERTY DAMAGE. 

Contacting us:

If you have any questions about this Terms and Conditions of service, the practices of this site, or your dealings with this site, please contact us at:

Stay Kleen LLC

www.StayKleenLLC.com

Buffalo, NY/Rochester, NY

716-771-0805

StayKleenAutoDetail@gmail.com 

This document was last updated on July 29, 2022